Improving Individual and Team Effectiveness

MacLennan Norman was asked to facilitate a number of workshops to support staff through a strategic change process leading to the creation of a strategic business plan.

As part of the exercise we opted to start by hosting a series of sessions to understand in the first instance how they felt about working for the organisation, what mattered most to them and how they felt their skills could be best utilised to support business planning.


  • Staff actively engaged in the strategic business planning process. They felt valued and included in the process.
  • Teams took ownership for their individual performance indicators and actively managed issues.
  • There was a resultant clarity of vision of the strategic business plan.
2019-10-15T08:47:27+00:00 Case Studies, Organisational Development|