Performance Improvement

MacLennan Norman were brought into review why an organisation were under performing in one of their key areas.

Although income levels were reasonable profit margins were well below where they should be. Working with the Finance Director an analysis of the trading income was undertaken.

The analysis proved that not only were there too many senior managers in post but this key business area was in danger of having to cease trading if business continued as it was.

A number of key actions were identified and in conjunction with the CEO the senior management team agreed to a series of corrective performance improvement initiatives.

The senior management team were also individually and collectively coached to how these goals could be achieved and supported through the actions they needed to take with suppliers and staff alike.


  • Senior Management Team are more engaged.
  • Taking collective and individual responsibility for performance improvement.
2019-10-15T08:47:26+00:00 Business Strategy, Case Studies|